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Sales Engineer – Middle East and Africa

Location: Dubai, UAE

Key responsibilities

  • Support partners and customers during pre-sales, sales and post-sales activities.
  • Work closely with our Sales team, qualify sales opportunities from a technical perspective, present solutions, gather customer requirements and design the architecture to include in quotations.
  • Act as a technical single point of contact in managing communications with partners, to deliver the right messages and to receive the feedback from the field.
  • Follow up with customers for resolution of issues or new feature requests, interacting internally with the Research and Development Team as needed.
  • Engage in pro-active demand creation and demand capture.
  • Engage with regional analysts to brief the solution offerings.
  • Participate actively in regional thought leadership activities by participating in cyber security forums and expert blogs.

Requirements  Skills

  • 5+ years of experience working in customer-facing roles as a Security Consultant, System Integrator or System Engineer
  • Strong knowledge of information security principles
  • Good understanding of complex networks, protocols and networking technologies
  • Research sales competition and be able to develop an understanding of the current & future market, product and competitor landscape, and the applicability of the technology to business use case scenarios.
  • Knowledge of Security Technologies like OT Security, IoT Security, Cloud Security, Data Security, Application Security, Vulnerability Management, Risk and Compliance Management, Security Monitoring and Security Analytics.
  • Engage with the customer to plan, design and execute Proof of Value & Concepts
  • Develop sample use-cases
  • Able to respond to functional and technical elements of RFIs/RFPs
  • Collaborate with Product Managers to provide feedback from clients about product requirements, and ideas to help innovate or stay ahead of the market
  • Experience managing the bid or proposal process including responding to RFI’s/RFP’s.
  • Good communication (written and verbal) and presentation skills
  • Good problem finding and solving skills
  • Strong work ethic
  • Good written and spoken English proficiency, Arabic is a bonus
  • Availability and willingness to travel
  • Ability to operate in settings with strong confidentiality and data privacy protocols

Qualifications:

  • Demonstrated success in pre-sales/consulting role preferred
  • Bachelor’s Degree (or equivalent) in computer systems or telecommunications
  • 3-5+ years’ pre-sales experience with technical software offerings is a must. Experience with application security and/or some prior software development experience at some point in the past for this role
  • Experience in the field of ICS (Industrial Control Systems) security projects
  • Security certifications (i.e. CISSP, CISA, CISM, GICSP, ISA99 Cyber security, IACRB Certified SCADA Security Architect, ISO27001 Lead Auditor)

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